ScribeLab Privacy Policy

1. Introduction

This Privacy Policy describes how ScribeLab ("we," "us," or "our") collects, uses, stores, and shares your information when you use our website and services ("Service"). By using the Service, you consent to the practices described herein.

2. Information We Collect

2.1 Personal Information:

Registration/account information (e.g., name, email address, password).
Payment information (processed via secure third-party providers; we do not store payment card details).

2.2 Content Information:

Essay topics, outlines, preferences, and generated content.

2.3 Usage and Device Information:

IP address, browser type, device identifiers, operating system, access times, and usage statistics.

2.4 Cookies and Tracking Technologies:

We use cookies and similar technologies to enable essential functions, analytics, and marketing.

3. Use of Information

We use your information for purposes including:

• Providing, maintaining, and improving the Service.
• Processing transactions and managing accounts.
• Personalizing your experience.
• Communicating with you (Service updates, security alerts, promotions).
• Analyzing usage and trends.
• Detecting, preventing, and addressing fraud, abuse, security risks, or technical issues.
• Complying with applicable law and enforcing our Terms.

4. Sharing and Disclosure

We may share your information:

• With service providers and contractors assisting in the provision of the Service.
• As required by law, regulation, legal process, or governmental request.
• In connection with a merger, acquisition, asset sale, or similar corporate event.
• With your consent or at your direction.
• To protect our rights, property, users, or the public.

We do not sell your personal information to third parties.

5. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure; we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your personal data, or to object to certain processing. To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.

8. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe a child under 16 has provided us information, please contact us to request deletion.

9. International Transfers

Your information may be transferred to, and processed in, countries other than your own. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy at our sole discretion. The effective date will be updated accordingly. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related inquiries, please contact:
[email protected]